By accessing or using our website and services, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before making a purchase or using our services.
1. Acceptance of Terms
By visiting or using our website, you agree to these Terms & Conditions. If you do not agree with any part of these terms, you must not use our website.
2. Eligibility
To use our services, you must:
- Be at least 18 years old or have the consent of a legal guardian.
- Provide accurate and up-to-date information when creating an account or placing an order.
3. Orders and Payments
- Order Acceptance: All orders are subject to availability and confirmation of payment.
- Payment Methods: We accept major credit/debit cards, PayPal, and other methods as specified on our website.
- Pricing: Prices are listed in USD/GBP and may include applicable taxes and shipping fees.
- Order Cancellation: We reserve the right to cancel any order due to pricing errors, availability issues, or suspected fraudulent activity.
4. Shipping and Delivery
- Delivery times are estimates and may vary based on location and carrier delays.
- Customers are responsible for providing accurate shipping details.
- We are not responsible for delays caused by customs processing, severe weather, carrier disruptions, incorrect customer information, or other circumstances outside our reasonable control. However, we will provide reasonable assistance in investigating delayed, lost, or damaged shipments.
5. Returns and Refunds
- Return Policy: Made-to-order, personalized, or customized products are generally not eligible for return or refund for change of mind, incorrect size selection, or customer-provided design errors. However, this exclusion does not apply where the product arrives damaged, defective, materially different from the description, or incorrect due to our error.
- Refund Policy: Approved refunds will be issued to the original payment method. We aim to process refunds within 3–5 business days, although the time required for the funds to appear may vary depending on the payment provider or financial institution.
- Exclusions: Items marked as final sale, perishable goods, or customized products may not be eligible for return or refund.
6. Prohibited Activities
You agree not to:
- Use the website for any fraudulent or unlawful purposes.
- Interfere with the security or functionality of the website.
- Use bots or automated tools to scrape, harvest, or extract data from the site.
7. Limitation of Liability
To the fullest extent permitted by law:
- We are not liable for any indirect, incidental, or consequential damages arising from your use of the website or our services.
- Our total liability is limited to the amount paid by you for the product or service in question.
8. Indemnification
You agree to indemnify and hold harmless our business, its employees, and affiliates from any claims, damages, or expenses resulting from your breach of these Terms & Conditions.
9. Changes to Terms & Conditions
We may update these Terms & Conditions at any time. Changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about these Terms & Conditions, please reach out to us:
Email: support@fabrivibes.shop
Or Contact Us